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Paper Abstract and Keywords
Presentation 2008-11-28 11:15
A Study on an Intelligent Web Manual Personalized through its Customer Profile and Operational Histories
Shigeko Takahashi (Heartiness Co,.), Kunio Ohno (Polytechnic Univ.), Rin Yano (Designer/Writer)
Abstract (in Japanese) (See Japanese page) 
(in English) In 2007, the Web Communication Research & Training WG (as part of research work carried out by the Japan Technical Communicators Association (JTCA)) developed a prototype electronic manual targeted to a digital TV portal site. In 2008, the prototype has been improved to support active human interface through the Web 2.0 environment and information about user attribute, to develop a Web manual that makes use of operational history. The study has been continued to realize an intelligent Web manual that focuses to a customer as the network concierge.
Keyword (in Japanese) (See Japanese page) 
(in English) Manual / Electronic manual / Web manual / User environment / Operational history / Network concierge / /  
Reference Info. IEICE Tech. Rep., vol. 108, pp. 77-84, Nov. 2008.
Paper #  
Date of Issue 2008-11-20 (AI) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
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Conference Information
Committee AI IPSJ-DC  
Conference Date 2008-11-27 - 2008-11-28 
Place (in Japanese) (See Japanese page) 
Place (in English)  
Topics (in Japanese) (See Japanese page) 
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Paper Information
Registration To IPSJ-DC 
Conference Code 2008-11-AI-DD 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) A Study on an Intelligent Web Manual Personalized through its Customer Profile and Operational Histories 
Sub Title (in English)  
Keyword(1) Manual  
Keyword(2) Electronic manual  
Keyword(3) Web manual  
Keyword(4) User environment  
Keyword(5) Operational history  
Keyword(6) Network concierge  
1st Author's Name Shigeko Takahashi  
1st Author's Affiliation Heartiness CO., (Heartiness Co,.)
2nd Author's Name Kunio Ohno  
2nd Author's Affiliation Polytechnic University (Polytechnic Univ.)
3rd Author's Name Rin Yano  
3rd Author's Affiliation Designer/Writer (Designer/Writer)
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Speaker Author-1 
Date Time 2008-11-28 11:15:00 
Presentation Time 30 minutes 
Registration for IPSJ-DC 
Paper # AI2008-37 
Volume (vol) vol.108 
Number (no) no.325 
Page pp.77-84 
Date of Issue 2008-11-20 (AI) 

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