Paper Abstract and Keywords |
Presentation |
2010-07-22 13:55
Extraction of Angry Phone Calls Using Prosody and Dialog Features Narichika Nomoto, Hirokazu Masataki, Osamu Yoshioka, Satoshi Takahashi (NTT Corp.) SP2010-36 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
This paper proposes a novel feature for detecting anger in dialog speech. Anger is classified into two types; loud HotAnger and calm ColdAnger. Prosody can reliably detect the former but not the latter. We analyze both types of anger dialog in the two-party setting, and discover that they exhibit some differences in the temporal relation of utterances from neutral dialog. We create a dialog feature that reflects these differences, and investigate its effectiveness in detecting both types of anger. Tests about presumption by analysis window showed the proposed feature combination improved the F-measure of Cold and HotAnger by 24.4 points and 8.8 points against baseline technique that uses only prosody. Accuracy of angry phone call extraction was 80% precision with 70% recall. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
HotAnger / ColdAnger / emotion presumption / dialog speech / dialog feature / / / |
Reference Info. |
IEICE Tech. Rep., vol. 110, no. 143, SP2010-36, pp. 7-12, July 2010. |
Paper # |
SP2010-36 |
Date of Issue |
2010-07-15 (SP) |
ISSN |
Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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SP2010-36 |
Conference Information |
Committee |
SP |
Conference Date |
2010-07-22 - 2010-07-24 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Ryokusui-tei (Sendai) |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Recognition, Understanding, Dialogue, etc.(Prallelized with SIG-SLP) |
Paper Information |
Registration To |
SP |
Conference Code |
2010-07-SP |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Extraction of Angry Phone Calls Using Prosody and Dialog Features |
Sub Title (in English) |
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Keyword(1) |
HotAnger |
Keyword(2) |
ColdAnger |
Keyword(3) |
emotion presumption |
Keyword(4) |
dialog speech |
Keyword(5) |
dialog feature |
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1st Author's Name |
Narichika Nomoto |
1st Author's Affiliation |
NTT Cyber Space Laboratories, NTT Corporation (NTT Corp.) |
2nd Author's Name |
Hirokazu Masataki |
2nd Author's Affiliation |
NTT Cyber Space Laboratories, NTT Corporation (NTT Corp.) |
3rd Author's Name |
Osamu Yoshioka |
3rd Author's Affiliation |
NTT Cyber Space Laboratories, NTT Corporation (NTT Corp.) |
4th Author's Name |
Satoshi Takahashi |
4th Author's Affiliation |
NTT Cyber Space Laboratories, NTT Corporation (NTT Corp.) |
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Speaker |
Author-1 |
Date Time |
2010-07-22 13:55:00 |
Presentation Time |
25 minutes |
Registration for |
SP |
Paper # |
SP2010-36 |
Volume (vol) |
vol.110 |
Number (no) |
no.143 |
Page |
pp.7-12 |
#Pages |
6 |
Date of Issue |
2010-07-15 (SP) |
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