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Paper Abstract and Keywords
Presentation 2015-09-15 10:00
Recognition of Customer Behavior on the Front of Shelf from Surveillance Camera
Jingwen Liu, Yanlei Gu, Shunsuke Kamijo (Univ. of Tokyo) PRMU2015-82 IBISML2015-42
Abstract (in Japanese) (See Japanese page) 
(in English) The analysis of customer behavior from surveillance camera is one of the most important open topics for marketing. We propose a system to recognize different customer behaviors on the front of shelf: no interest, viewing, turning to shelf, touching, picking and returning to shelf and picking and putting into basket, which show customer’s increasing interest to products. The proposed system discretizes the head and body orientation of customer into 8 directions to estimate whether the customer is looking or turning to the shelf. Semi-Supervised Learning method is applied to optimize the training dataset and to generate an accurate classifier. As for the arm action recognition, a novel combined hand feature (CHF), which includes hand trajectory, tracking status and the relative position between hand and shopping basket, is proposed to describe different arm actions. The CHF is classified by Dynamic Bayesian Network into different arm actions. A series of experiments demonstrate the effectiveness of the proposed methods and the performance to the developed system.
Keyword (in Japanese) (See Japanese page) 
(in English) Surveillance camera / Customer behavior / Orientation estimation / Arm action classification / / / /  
Reference Info. IEICE Tech. Rep., vol. 115, no. 224, PRMU2015-82, pp. 97-102, Sept. 2015.
Paper # PRMU2015-82 
Date of Issue 2015-09-07 (PRMU, IBISML) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
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All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
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Conference Information
Committee PRMU IBISML IPSJ-CVIM  
Conference Date 2015-09-14 - 2015-09-15 
Place (in Japanese) (See Japanese page) 
Place (in English)  
Topics (in Japanese) (See Japanese page) 
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Paper Information
Registration To PRMU 
Conference Code 2015-09-PRMU-IBISML-CVIM 
Language English 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Recognition of Customer Behavior on the Front of Shelf from Surveillance Camera 
Sub Title (in English)  
Keyword(1) Surveillance camera  
Keyword(2) Customer behavior  
Keyword(3) Orientation estimation  
Keyword(4) Arm action classification  
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1st Author's Name Jingwen Liu  
1st Author's Affiliation The University of Tokyo (Univ. of Tokyo)
2nd Author's Name Yanlei Gu  
2nd Author's Affiliation The University of Tokyo (Univ. of Tokyo)
3rd Author's Name Shunsuke Kamijo  
3rd Author's Affiliation The University of Tokyo (Univ. of Tokyo)
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Speaker Author-1 
Date Time 2015-09-15 10:00:00 
Presentation Time 30 minutes 
Registration for PRMU 
Paper # PRMU2015-82, IBISML2015-42 
Volume (vol) vol.115 
Number (no) no.224(PRMU), no.225(IBISML) 
Page pp.97-102 
#Pages
Date of Issue 2015-09-07 (PRMU, IBISML) 


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