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| Presentation | 2018-07-05 13:25 Process Metrics Measurement by Integrated Execution Framework for Manual Runbook and Automation Script Yuji Imai (FLAB), Hideki Sakamoto (QNET), Shinji Kikuchi (FLAB)  ICM2018-12 |
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| Abstract | (in Japanese) | (See Japanese page) |
| (in English) | In order to promote replacing manual operation in ICT system with automated way effectively, it is important to measure process metrics such as elapsed time for each operation precisely so that we can identify the priority of tasks to be automated. However, metrics measurement in manual way or introducing measurement tools can increase operation workloads. To solve the problem, we propose a process metrics measurement framework integrated with execution of workflows in runbook. By using this framework, operators can measure and collect process metrics just by executing workflows along with operation runbooks. By implementing and applying this framework for a case study of security patch application process, we confirmed that it can identify the tasks to be automated and show us quantitatively how much time we can reduce by automation. |
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| Keyword | (in Japanese) | (See Japanese page) |
| (in English) | Operation automation / Runbook / ITIL / Workflow / / / / | |
| Reference Info. | IEICE Tech. Rep., vol. 118, no. 118, ICM2018-12, pp. 7-12, July 2018. | |
| Paper # | ICM2018-12 | |
| Date of Issue | 2018-06-28 (ICM) | |
| ISSN | Online edition: ISSN 2432-6380 | |
| Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) | |
| Download PDF | ICM2018-12 |
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| Conference Information | |
| Committee | ICM |
| Conference Date | 2018-07-05 - 2018-07-06 |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Paper Information | |
| Registration To | ICM |
| Conference Code | 2018-07-ICM |
| Language | Japanese |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Process Metrics Measurement by Integrated Execution Framework for Manual Runbook and Automation Script |
| Sub Title (in English) | |
| Keyword(1) | Operation automation |
| Keyword(2) | Runbook |
| Keyword(3) | ITIL |
| Keyword(4) | Workflow |
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| 1st Author's Name | Yuji Imai |
| 1st Author's Affiliation | FUJITSU LABORATORIES LTD. (FLAB) |
| 2nd Author's Name | Hideki Sakamoto |
| 2nd Author's Affiliation | Fujitsu Kyushu Network Technologies Limited (QNET) |
| 3rd Author's Name | Shinji Kikuchi |
| 3rd Author's Affiliation | FUJITSU LABORATORIES LTD. (FLAB) |
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| Speaker | Author-1 |
| Date Time | 2018-07-05 13:25:00 |
| Presentation Time | 25 minutes |
| Registration for | ICM |
| Paper # | ICM2018-12 |
| Volume (vol) | vol.118 |
| Number (no) | no.118 |
| Page | pp.7-12 |
| #Pages | 6 |
| Date of Issue | 2018-06-28 (ICM) |
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