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| Presentation | 2022-03-03 11:20 [Invited Talk] Practice and experience of a new development process that incorporates design thinking and DevOps concepts suitable for remote work environments as COVID-19 countermeasure Hidenori Suzuki, Masao Nishie (NTT Communications)  ICM2021-46 |
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| Abstract | (in Japanese) | (See Japanese page) |
| (in English) | We have been developing and providing a video transmission service for real-time contributing video and audio of live events by utilizing our high quality, high reliability and wide coverage infrastructure as a telecommunication carrier. This service not only fulfills the essential requirements for real-time video transmission, which include hitless and low latency, but also has flexibility to manage customer-oriented configurations and agility to build maintenance operation system depending on a importance of event. For instance, it was provided in a international event attracting worldwide attention. However, the recent spread outbreak of COVID-19 has forced major changes such as long-term postponement and venue changes. Even in development unexpected issues that cannot be solved by conventional development schemes have happened so far. It was difficult to come to the office, making it difficult to verify using actual equipment and communicate with customers. This paper introduces our attempts and results 1) how to build a new development and operation system and running them complying with "DevOps" frameworks in a new era with infection countermeasure, 2) how to discover customer's insight/pain points and operator's potential needs by "Design thinking" method. | |
| Keyword | (in Japanese) | (See Japanese page) |
| (in English) | Agile Development / Video Transmission / In-house Development / Design thinking / DevOps / / / | |
| Reference Info. | IEICE Tech. Rep., vol. 121, no. 399, ICM2021-46, pp. 23-28, March 2022. | |
| Paper # | ICM2021-46 | |
| Date of Issue | 2022-02-24 (ICM) | |
| ISSN | Online edition: ISSN 2432-6380 | |
| Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) | |
| Download PDF | ICM2021-46 |
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| Conference Information | |
| Committee | ICM |
| Conference Date | 2022-03-03 - 2022-03-04 |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | Online |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Paper Information | |
| Registration To | ICM |
| Conference Code | 2022-03-ICM |
| Language | Japanese |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Practice and experience of a new development process that incorporates design thinking and DevOps concepts suitable for remote work environments as COVID-19 countermeasure |
| Sub Title (in English) | |
| Keyword(1) | Agile Development |
| Keyword(2) | Video Transmission |
| Keyword(3) | In-house Development |
| Keyword(4) | Design thinking |
| Keyword(5) | DevOps |
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| 1st Author's Name | Hidenori Suzuki |
| 1st Author's Affiliation | NTT Communications Corporation (NTT Communications) |
| 2nd Author's Name | Masao Nishie |
| 2nd Author's Affiliation | NTT Communications Corporation (NTT Communications) |
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| Speaker | Author-1 |
| Date Time | 2022-03-03 11:20:00 |
| Presentation Time | 50 minutes |
| Registration for | ICM |
| Paper # | ICM2021-46 |
| Volume (vol) | vol.121 |
| Number (no) | no.399 |
| Page | pp.23-28 |
| #Pages | 6 |
| Date of Issue | 2022-02-24 (ICM) |
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