| Paper Abstract and Keywords |
| Presentation |
2009-09-10 15:10
A Study on Integrated Quality Evaluation Method of Mobile Services
-- A Human-centered Design Approach -- Sumaru Niida, Satoshi Uemura, Norihiro Fukumoto, Hajime Nakamura (KDDI Labs.) CQ2009-29 |
| Abstract |
(in Japanese) |
(See Japanese page) |
| (in English) |
The discussion concerning the next generation communication system such as the fourth generation mobile systems and NGN (Next Generation Network) has been activated. Therefore, the decision of the service quality criterion necessary for the design of such a system is required. Various examinations for enhancing from the QoS (Quality of Service) criterion to the QoE (Quality of Experience) criterion are advanced about the service quality, and attention has gathered in service, the application, and the system design from the perspective of users. In this report, authors proposed integrated quality evaluation model of communication services in consideration of usage environment, psychological status and so on. We also reported results of experiments. |
| Keyword |
(in Japanese) |
(See Japanese page) |
| (in English) |
Service Quality / QoS / QoE / Human centered design / / / / |
| Reference Info. |
IEICE Tech. Rep., vol. 109, no. 191, CQ2009-29, pp. 21-26, Sept. 2009. |
| Paper # |
CQ2009-29 |
| Date of Issue |
2009-09-03 (CQ) |
| ISSN |
Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
| Download PDF |
CQ2009-29 |
| Conference Information |
| Committee |
CQ |
| Conference Date |
2009-09-10 - 2009-09-11 |
| Place (in Japanese) |
(See Japanese page) |
| Place (in English) |
Takayama Culture Center |
| Topics (in Japanese) |
(See Japanese page) |
| Topics (in English) |
Quality of multi-sensory media, Audio and video quality, Quality control of networks, Architecture of Next/New generation networks, Communications in virtual environments, general fields |
| Paper Information |
| Registration To |
CQ |
| Conference Code |
2009-09-CQ |
| Language |
Japanese |
| Title (in Japanese) |
(See Japanese page) |
| Sub Title (in Japanese) |
(See Japanese page) |
| Title (in English) |
A Study on Integrated Quality Evaluation Method of Mobile Services |
| Sub Title (in English) |
A Human-centered Design Approach |
| Keyword(1) |
Service Quality |
| Keyword(2) |
QoS |
| Keyword(3) |
QoE |
| Keyword(4) |
Human centered design |
| Keyword(5) |
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| 1st Author's Name |
Sumaru Niida |
| 1st Author's Affiliation |
KDDI R&D Laboratories Inc. (KDDI Labs.) |
| 2nd Author's Name |
Satoshi Uemura |
| 2nd Author's Affiliation |
KDDI R&D Laboratories Inc. (KDDI Labs.) |
| 3rd Author's Name |
Norihiro Fukumoto |
| 3rd Author's Affiliation |
KDDI R&D Laboratories Inc. (KDDI Labs.) |
| 4th Author's Name |
Hajime Nakamura |
| 4th Author's Affiliation |
KDDI R&D Laboratories Inc. (KDDI Labs.) |
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| Speaker |
Author-1 |
| Date Time |
2009-09-10 15:10:00 |
| Presentation Time |
30 minutes |
| Registration for |
CQ |
| Paper # |
CQ2009-29 |
| Volume (vol) |
vol.109 |
| Number (no) |
no.191 |
| Page |
pp.21-26 |
| #Pages |
6 |
| Date of Issue |
2009-09-03 (CQ) |