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Paper Abstract and Keywords
Presentation 2010-05-14 10:20
Effects by supplying visual support for elderly website users
Akiko Hayashi, Harumi Saito, Daisuke Asai, Masahiro Watanabe, Yoko Asano (NTT) HCS2010-14 HIP2010-14
Abstract (in Japanese) (See Japanese page) 
(in English) To overcome the difficulty elderly people experience in using websites, we investigated how to support their operation of websites. 12 elderly participants were given 3 web tasks, for example Internet shopping, with task flows and three levels of support: (1) text support describing how to manipulate links and objects, (2) text and visual support showing how to and where to manipulate links and objects, and (3) no support. We observed their behavior and interviewed them; their performance and comments suggest that the combination of text and visual support is most effective for elderly website users.
Keyword (in Japanese) (See Japanese page) 
(in English) elderly people / web / usability / help / support / visual information / /  
Reference Info. IEICE Tech. Rep., vol. 110, no. 33, HCS2010-14, pp. 73-78, May 2010.
Paper # HCS2010-14 
Date of Issue 2010-05-06 (HCS, HIP) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
Copyright
and
reproduction		 All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF HCS2010-14 HIP2010-14

Conference Information
Committee HIP HCS  
Conference Date 2010-05-13 - 2010-05-14 
Place (in Japanese) (See Japanese page) 
Place (in English) Okinawa Industry Support Center 
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To HCS 
Conference Code 2010-05-HIP-HCS 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Effects by supplying visual support for elderly website users 
Sub Title (in English)  
Keyword(1) elderly people  
Keyword(2) web  
Keyword(3) usability  
Keyword(4) help  
Keyword(5) support  
Keyword(6) visual information  
Keyword(7)  
Keyword(8)  
1st Author's Name Akiko Hayashi  
1st Author's Affiliation Nippon telegraph and telephone corporation (NTT)
2nd Author's Name Harumi Saito  
2nd Author's Affiliation Nippon telegraph and telephone corporation (NTT)
3rd Author's Name Daisuke Asai  
3rd Author's Affiliation Nippon telegraph and telephone corporation (NTT)
4th Author's Name Masahiro Watanabe  
4th Author's Affiliation Nippon telegraph and telephone corporation (NTT)
5th Author's Name Yoko Asano  
5th Author's Affiliation Nippon telegraph and telephone corporation (NTT)
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Speaker Author-1 
Date Time 2010-05-14 10:20:00 
Presentation Time 25 minutes 
Registration for HCS 
Paper # HCS2010-14, HIP2010-14 
Volume (vol) vol.110 
Number (no) no.33(HCS), no.34(HIP) 
Page pp.73-78 
#Pages 6 
Date of Issue 2010-05-06 (HCS, HIP) 

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