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Paper Abstract and Keywords
Presentation 2011-03-04 14:50
Proposal and Evaluation of Quantitative Usability Evaluation using Web Operation Monitoring
Tomohiro Nakamura (Hitachi Ltd.) LOIS2010-93
Abstract (in Japanese) (See Japanese page) 
(in English) Today, many intranet business applications are operated using Web applications. Good Web usability is critical to improve productivity of office workers. In this paper, we propose a quantitative usability evaluation system using Web operation monitoring. Our quantitative usability evaluation method is much more easy-to-install and easy-to-expand than the existing qualitative usability evaluation methods such as video recording, human monitoring and group interview. Using the proposed system, we can pinpoint Web usability problems based on a sufficient quantity of user operation logs. Our experimental results show that the system can evaluate the Web usability at the viewpoint which is difficult for the current evaluation systems, and the cost of the 15 times larger scale evaluation is reduced by 68%.
Keyword (in Japanese) (See Japanese page) 
(in English) Web usability evaluation / Web monitoring / Operation logs / Business application system / / / /  
Reference Info. IEICE Tech. Rep., vol. 110, no. 450, LOIS2010-93, pp. 167-172, March 2011.
Paper # LOIS2010-93 
Date of Issue 2011-02-24 (LOIS) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
Copyright
and
reproduction
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
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Conference Information
Committee LOIS  
Conference Date 2011-03-03 - 2011-03-04 
Place (in Japanese) (See Japanese page) 
Place (in English) Ishigaki IT business support center 
Topics (in Japanese) (See Japanese page) 
Topics (in English) Practical Use of Lifelog, Office Information System, LifeInteligence, etc. 
Paper Information
Registration To LOIS 
Conference Code 2011-03-LOIS 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Proposal and Evaluation of Quantitative Usability Evaluation using Web Operation Monitoring 
Sub Title (in English)  
Keyword(1) Web usability evaluation  
Keyword(2) Web monitoring  
Keyword(3) Operation logs  
Keyword(4) Business application system  
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1st Author's Name Tomohiro Nakamura  
1st Author's Affiliation Hitachi Ltd. (Hitachi Ltd.)
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Speaker Author-1 
Date Time 2011-03-04 14:50:00 
Presentation Time 25 minutes 
Registration for LOIS 
Paper # LOIS2010-93 
Volume (vol) vol.110 
Number (no) no.450 
Page pp.167-172 
#Pages
Date of Issue 2011-02-24 (LOIS) 


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