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Paper Abstract and Keywords
Presentation 2012-03-10 15:50
Extraction of Problem Solution Episode from Customer Reviews by Considering Relation between Components
Yoshimitsu Oka, Tomoko Kojiri (Kansai University) ET2011-111
Abstract (in Japanese) (See Japanese page) 
(in English) When we introduce new goods to customers using the presentation slide, to include episodes by which customers can imagine their usefulness is important. However, it is sometimes difficult for authors to generate episodes by themselves. On the otherhand, customer review sites in the web contain plenty number of episodes and they can be used as episodes of their goods. Therefore, the objective of our research is to construct the system which extracts various reviews from the customer review sites that are appropriate to appealing the inputted component. In reviews, representation of the target component is different even in the same episode. In order to detect the same episode of the different components, the dictionary of goods which represents inclusive relations of their components are introduced. By searching not only inputted component but also its included components as keywords, various episodes that relate to the inputted component can be detected. In addition, in order to avoid representing various reviews of the same contents, the method for calculating the similarity between reviews is proposed. By classifying similar reviews as one group and do not show all of them, authors can find remarkable reviews easily.
Keyword (in Japanese) (See Japanese page) 
(in English) presentation generation support / customer review / extraction of episode / / / / /  
Reference Info. IEICE Tech. Rep., vol. 111, no. 473, ET2011-111, pp. 61-66, March 2012.
Paper # ET2011-111 
Date of Issue 2012-03-03 (ET) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
Copyright
and
reproduction		 All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF ET2011-111

Conference Information
Committee ET  
Conference Date 2012-03-10 - 2012-03-10 
Place (in Japanese) (See Japanese page) 
Place (in English)  
Topics (in Japanese) (See Japanese page) 
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Paper Information
Registration To ET 
Conference Code 2012-03-ET 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Extraction of Problem Solution Episode from Customer Reviews by Considering Relation between Components 
Sub Title (in English)  
Keyword(1) presentation generation support  
Keyword(2) customer review  
Keyword(3) extraction of episode  
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1st Author's Name Yoshimitsu Oka  
1st Author's Affiliation Kansai University (Kansai University)
2nd Author's Name Tomoko Kojiri  
2nd Author's Affiliation Kansai University (Kansai University)
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Speaker Author-1 
Date Time 2012-03-10 15:50:00 
Presentation Time 20 minutes 
Registration for ET 
Paper # ET2011-111 
Volume (vol) vol.111 
Number (no) no.473 
Page pp.61-66 
#Pages 6 
Date of Issue 2012-03-03 (ET) 

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