Paper Abstract and Keywords |
Presentation |
2012-12-12 15:10
Feedback, Nationality and Trust in Cross-Border Electronic Commerce Vanessa Bracamonte (SOKENDAI), Hitoshi Okada (NII) SITE2012-47 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
Cross-border electronic commerce offers potential benefits to vendors, but it is still not widely adopted by consumers. This study investigated the factors that influence consumers’ intention to shop online on a foreign website, using a model of consumer behavior with trust and risk. A survey was conducted in Japan, which obtained 915 responses divided into three groups, corresponding to different scenarios of feedback in the website. The influence of general trust factors varied between the three conditions. In particular, general electronic commerce trust did not significantly influence website trust in the absence of feedback. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
Cross-border electronic commerce / consumer behavior / trust / risk / feedback / / / |
Reference Info. |
IEICE Tech. Rep., vol. 112, no. 343, SITE2012-47, pp. 25-30, Dec. 2012. |
Paper # |
SITE2012-47 |
Date of Issue |
2012-12-05 (SITE) |
ISSN |
Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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SITE2012-47 |
Conference Information |
Committee |
SITE |
Conference Date |
2012-12-12 - 2012-12-12 |
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(See Japanese page) |
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Paper Information |
Registration To |
SITE |
Conference Code |
2012-12-SITE |
Language |
English |
Title (in Japanese) |
(See Japanese page) |
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(See Japanese page) |
Title (in English) |
Feedback, Nationality and Trust in Cross-Border Electronic Commerce |
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Cross-border electronic commerce |
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consumer behavior |
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trust |
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risk |
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feedback |
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1st Author's Name |
Vanessa Bracamonte |
1st Author's Affiliation |
The Graduate University for Advanced Studies (SOKENDAI) |
2nd Author's Name |
Hitoshi Okada |
2nd Author's Affiliation |
National Institute of Informatics (NII) |
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Speaker |
Author-1 |
Date Time |
2012-12-12 15:10:00 |
Presentation Time |
30 minutes |
Registration for |
SITE |
Paper # |
SITE2012-47 |
Volume (vol) |
vol.112 |
Number (no) |
no.343 |
Page |
pp.25-30 |
#Pages |
6 |
Date of Issue |
2012-12-05 (SITE) |
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