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| Presentation | 2014-11-14 16:00 Proposal and Evaluation of Service Level Monitoring Platform for Cloud Services Tatsuya Sato, Masahiro Yoshizawa (Hitachi)  ICM2014-31 |
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| Abstract | (in Japanese) | (See Japanese page) |
| (in English) | Cloud service providers set service level objectives (SLOs) based on service level agreements (SLAs) made with their customers. The providers need to calculate the SLOs manually and show the calculated ones to the customers. Such manual calculations require a lot of operational cost for the providers. In this paper, we propose a monitoring platform that has a function to calculate the SLOs automatically. The proposed platform can detect service level degradations and their root causes by using logs and rules. We estimated operational costs in a typical use case that creates monthly SLA compliance reports which include availability of each virtual machine (VM). The result showed that the proposed platform reduced 125 person-days for creating the reports for 10,000 VMs compared to traditional manual operations. It is suggested that the proposed platform is effective for calculating the SLOs. | |
| Keyword | (in Japanese) | (See Japanese page) |
| (in English) | SLA / SLO / Service Level Monitoring / Service Operations and Management / Cloud Service / IaaS / PaaS / SaaS | |
| Reference Info. | IEICE Tech. Rep., vol. 114, no. 299, ICM2014-31, pp. 87-92, Nov. 2014. | |
| Paper # | ICM2014-31 | |
| Date of Issue | 2014-11-06 (ICM) | |
| ISSN | Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 | |
| Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) | |
| Download PDF | ICM2014-31 |
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| Conference Information | |
| Committee | ICM CQ NS NV |
| Conference Date | 2014-11-13 - 2014-11-14 |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | Kochi-City-Culture-Plaza CUL-PORT |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | Network Quality, Network Measurement and Management, Network Virtualization, Network Service, General |
| Paper Information | |
| Registration To | ICM |
| Conference Code | 2014-11-ICM-CQ-NS-NV |
| Language | Japanese |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Proposal and Evaluation of Service Level Monitoring Platform for Cloud Services |
| Sub Title (in English) | |
| Keyword(1) | SLA |
| Keyword(2) | SLO |
| Keyword(3) | Service Level Monitoring |
| Keyword(4) | Service Operations and Management |
| Keyword(5) | Cloud Service |
| Keyword(6) | IaaS |
| Keyword(7) | PaaS |
| Keyword(8) | SaaS |
| 1st Author's Name | Tatsuya Sato |
| 1st Author's Affiliation | Hitachi, Ltd. (Hitachi) |
| 2nd Author's Name | Masahiro Yoshizawa |
| 2nd Author's Affiliation | Hitachi, Ltd. (Hitachi) |
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| Speaker | Author-1 |
| Date Time | 2014-11-14 16:00:00 |
| Presentation Time | 25 minutes |
| Registration for | ICM |
| Paper # | ICM2014-31 |
| Volume (vol) | vol.114 |
| Number (no) | no.299 |
| Page | pp.87-92 |
| #Pages | 6 |
| Date of Issue | 2014-11-06 (ICM) |
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