Paper Abstract and Keywords |
Presentation |
2017-03-10 17:00
Action Sentence Matching Allowing Reordered Action Descriptions for Trouble Ticket Analysis Akio Watanabe, Keishiro Watanabe, Ryoichi Kawahara (NTT) ICM2016-68 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
Recent large and complicated networks make system operations more difficult because patterns of failure causes are more diverse than the past.
Especially, failure cause identification requires that operators have much knowledge and experience.
Therefore, a workload concentration on the expert operator becomes an urgent problem.
In this paper, we propose a method of obtaining trouble-shooting processes from trouble tickets that records operator's action logs.
Specifically, we develop a novel algorithm for identifying the sentences that show the same action from documents described by human language. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
Network Management / Fault Operation / Assignment Problem / / / / / |
Reference Info. |
IEICE Tech. Rep., vol. 116, no. 507, ICM2016-68, pp. 87-92, March 2017. |
Paper # |
ICM2016-68 |
Date of Issue |
2017-03-02 (ICM) |
ISSN |
Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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ICM2016-68 |
Conference Information |
Committee |
ICM |
Conference Date |
2017-03-09 - 2017-03-10 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Miyakojima Marine Terminal Bldg. |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Element Management, Management Functionalities, Operations and Management Technologies |
Paper Information |
Registration To |
ICM |
Conference Code |
2017-03-ICM |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Action Sentence Matching Allowing Reordered Action Descriptions for Trouble Ticket Analysis |
Sub Title (in English) |
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Keyword(1) |
Network Management |
Keyword(2) |
Fault Operation |
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Assignment Problem |
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1st Author's Name |
Akio Watanabe |
1st Author's Affiliation |
NTT Corpolation (NTT) |
2nd Author's Name |
Keishiro Watanabe |
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NTT Corpolation (NTT) |
3rd Author's Name |
Ryoichi Kawahara |
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NTT Corpolation (NTT) |
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Speaker |
Author-1 |
Date Time |
2017-03-10 17:00:00 |
Presentation Time |
20 minutes |
Registration for |
ICM |
Paper # |
ICM2016-68 |
Volume (vol) |
vol.116 |
Number (no) |
no.507 |
Page |
pp.87-92 |
#Pages |
6 |
Date of Issue |
2017-03-02 (ICM) |
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