Paper Abstract and Keywords |
Presentation |
2017-06-23 16:50
Satisfaction Estimation by Drinking Action using a 3D Convolutional Neural Network Tomofumi Nakano, Shohei Kato (NITech) NC2017-10 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
Companies and public entities administer customer satisfaction surveys to identify business problems. However, devising and analyzing questionnaires is burdensome for investigators, and answering questionnaires imposes a burden on customers. In addition, the response rate is frequently low. Here, to address these problems, we attempt to estimate customer satisfaction using sensing technology. We hypothesize that satisfaction can be discerned through facial expressions and body movements. To validate this hypothesis, we applied a three-dimensional convolution neural network to videos. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
3D convolutional neural network / customer satisfaction / customer anticipation / perception correction hypotheses / / / / |
Reference Info. |
IEICE Tech. Rep., vol. 117, no. 109, NC2017-10, pp. 33-38, June 2017. |
Paper # |
NC2017-10 |
Date of Issue |
2017-06-16 (NC) |
ISSN |
Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
Download PDF |
NC2017-10 |
Conference Information |
Committee |
NC IPSJ-BIO IBISML IPSJ-MPS |
Conference Date |
2017-06-23 - 2017-06-25 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Okinawa Institute of Science and Technology |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Machine Learning Approach to Biodata Mining, and General |
Paper Information |
Registration To |
NC |
Conference Code |
2017-06-NC-BIO-IBISML-MPS |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Satisfaction Estimation by Drinking Action using a 3D Convolutional Neural Network |
Sub Title (in English) |
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3D convolutional neural network |
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customer satisfaction |
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customer anticipation |
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perception correction hypotheses |
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1st Author's Name |
Tomofumi Nakano |
1st Author's Affiliation |
Nagoya Institute of Technology (NITech) |
2nd Author's Name |
Shohei Kato |
2nd Author's Affiliation |
Nagoya Institute of Technology (NITech) |
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Speaker |
Author-1 |
Date Time |
2017-06-23 16:50:00 |
Presentation Time |
25 minutes |
Registration for |
NC |
Paper # |
NC2017-10 |
Volume (vol) |
vol.117 |
Number (no) |
no.109 |
Page |
pp.33-38 |
#Pages |
6 |
Date of Issue |
2017-06-16 (NC) |
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