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Paper Abstract and Keywords
Presentation 2018-11-21 13:25
Investigation of Security-Related Factors of Satisfactions in Internet Services
Yukiko Sawaya, Akira Yamada, Ayumu Kubota (KDDI Research) ICSS2018-54
Abstract (in Japanese) (See Japanese page) 
(in English) The number of services on the Internet and devices connected to the Internet has been increased. Under such circumstances, the demand for the security measurement functions and policies is growing and it leads the providers' costs. Here, the users' satisfaction for the services or devices leads to the trust from customers and increase of the number of customers. If the security measurement functions or policies are strongly correlated to the customers' satisfaction, it can be regarded as the motivators of providers. In this paper, we carried out the questionnaire to approximately 5,000 users of Internet services such as social networking services, online shopping services, and online banking services to reveal the relationships between customers' satisfaction and security measurement functions/policies.
Keyword (in Japanese) (See Japanese page) 
(in English) Internet services / security measurement / motivation / multiple regression analysis / / / /  
Reference Info. IEICE Tech. Rep., vol. 118, no. 315, ICSS2018-54, pp. 7-12, Nov. 2018.
Paper # ICSS2018-54 
Date of Issue 2018-11-14 (ICSS) 
ISSN Online edition: ISSN 2432-6380
Copyright
and
reproduction		 All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
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Conference Information
Committee ICSS  
Conference Date 2018-11-21 - 2018-11-22 
Place (in Japanese) (See Japanese page) 
Place (in English)  
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To ICSS 
Conference Code 2018-11-ICSS 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Investigation of Security-Related Factors of Satisfactions in Internet Services 
Sub Title (in English)  
Keyword(1) Internet services  
Keyword(2) security measurement  
Keyword(3) motivation  
Keyword(4) multiple regression analysis  
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1st Author's Name Yukiko Sawaya  
1st Author's Affiliation KDDI Research, Inc. (KDDI Research)
2nd Author's Name Akira Yamada  
2nd Author's Affiliation KDDI Research, Inc. (KDDI Research)
3rd Author's Name Ayumu Kubota  
3rd Author's Affiliation KDDI Research, Inc. (KDDI Research)
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Speaker Author-2 
Date Time 2018-11-21 13:25:00 
Presentation Time 25 minutes 
Registration for ICSS 
Paper # ICSS2018-54 
Volume (vol) vol.118 
Number (no) no.315 
Page pp.7-12 
#Pages 6 
Date of Issue 2018-11-14 (ICSS) 

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