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Paper Abstract and Keywords
Presentation 2024-05-14 13:30
A Pilot Study for Interactive Mental Healthcare Support by Conversational Robot for the Elderly
Lisa Abe, Emika Watanabe, Kouyou Otsu (Ritsumeikan), Keita Kiuchi (JNIOSH), Yugo Hayashi (Ritsumeikan) HCS2024-27 HIP2024-27
Abstract (in Japanese) (See Japanese page) 
(in English) As the demand for mental health care continues to rise annually, there is growing consideration for employing robots in providing mental health support for the elderly. Otsu et al. (2024) showcased the potential of alleviating negative moods through the utilization of a chatbot on the LINE application, offering counseling services to the elderly. However, it remains unexplored whether similar effects can be achieved with a physical robot incorporating features like gestures. Based on this premise, the study aimed to investigate the appropriate dialogue technique for enhancing the consultant's mood when interacting with a robot agent. We conducted experiments using a problem-focused approach (PFA condition), involving analysis of the consultant's issues and exploration of their causes, and a solution-focused approach (SFA condition), emphasizing actions toward an ideal future. The results revealed a significant disparity between the two conditions. While no statistical distinction was observed between them, the findings implied that the PFA condition potentially uplifted the consultant's mood and positively influenced the robot's perception of the consultant through dialogue. In conclusion, the study suggests the potential effectiveness of robots in improving consultants' moods, albeit without statistically significant differences. Future endeavors should focus on developing systems capable of more adaptable dialogue and evaluating the efficacy of diverse dialogue techniques.
Keyword (in Japanese) (See Japanese page) 
(in English) Human-Robot Interaction (HRI) / Mental health counseling / health consultation support / Solution-focused approach / / / /  
Reference Info. IEICE Tech. Rep., vol. 124, no. 19, HCS2024-27, pp. 141-146, May 2024.
Paper # HCS2024-27 
Date of Issue 2024-05-06 (HCS, HIP) 
ISSN Online edition: ISSN 2432-6380
Copyright
and
reproduction		 All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF HCS2024-27 HIP2024-27

Conference Information
Committee HIP HCS HI-SIGCOASTER  
Conference Date 2024-05-13 - 2024-05-14 
Place (in Japanese) (See Japanese page) 
Place (in English) Okinawa Industry Support Center 
Topics (in Japanese) (See Japanese page) 
Topics (in English) Communication Enhancing, Human Communications, and Human Information Processing 
Paper Information
Registration To HCS 
Conference Code 2024-05-HIP-HCS-SIGCOASTER 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) A Pilot Study for Interactive Mental Healthcare Support by Conversational Robot for the Elderly 
Sub Title (in English)  
Keyword(1) Human-Robot Interaction (HRI)  
Keyword(2) Mental health counseling  
Keyword(3) health consultation support  
Keyword(4) Solution-focused approach  
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1st Author's Name Lisa Abe  
1st Author's Affiliation Ritsumeikan University (Ritsumeikan)
2nd Author's Name Emika Watanabe  
2nd Author's Affiliation Ritsumeikan University (Ritsumeikan)
3rd Author's Name Kouyou Otsu  
3rd Author's Affiliation Ritsumeikan University (Ritsumeikan)
4th Author's Name Keita Kiuchi  
4th Author's Affiliation Japan National Institute of Occupational Safety and Health (JNIOSH)
5th Author's Name Yugo Hayashi  
5th Author's Affiliation Ritsumeikan University (Ritsumeikan)
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Speaker Author-1 
Date Time 2024-05-14 13:30:00 
Presentation Time 20 minutes 
Registration for HCS 
Paper # HCS2024-27, HIP2024-27 
Volume (vol) vol.124 
Number (no) no.19(HCS), no.20(HIP) 
Page pp.141-146 
#Pages 6 
Date of Issue 2024-05-06 (HCS, HIP) 

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