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Committee Date Time Place Paper Title / Authors Abstract Paper #
ICM 2019-07-12
09:50
Hokkaido   Development of Q&A Recommendation System for Network Support Center by Machine Learning
Shinji Yamashita (Fujitsu Lab.), Yuji Kojima, Yasuhiko Aoki (Fujitsu), Hiroyuki Uehara (Fujitsu Network Solutions), Manabu Wakao, Masao Hayashi (Fujitsu) ICM2019-17
In case of failure in network equipment, operators in network support center analyze the root cause and answer to the us... [more] ICM2019-17
pp.65-70
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