Paper Abstract and Keywords |
Presentation |
2006-11-17 10:10
Designing and Implementation of One Stop Trouble Ticket System Masatoshi Ogiwara, Satoshi Iwasaki, Masanao Suda, Yukoh Kawata, Toshio Nishiyama (NTT Communications) TM2006-47 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
We Designed and Implemented ‘One Stop Trouble Ticket System’ called “OSCAR” for dealing with Trouble Ticket through plural products. We report about Designing and Implementation of “OSCAR”. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
Trouble Ticket / One stop / Technical support / / / / / |
Reference Info. |
IEICE Tech. Rep., vol. 106, Nov. 2006. |
Paper # |
|
Date of Issue |
2006-11-09 (TM) |
ISSN |
Print edition: ISSN 0913-5685 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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TM2006-47 |
Conference Information |
Committee |
CQ NS ICM |
Conference Date |
2006-11-16 - 2006-11-17 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Tottori Univ. of Environmental Studies |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Network Quality of Service, Traffic Measurement, etc |
Paper Information |
Registration To |
ICM |
Conference Code |
2006-11-CQ-NS-TM |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Designing and Implementation of One Stop Trouble Ticket System |
Sub Title (in English) |
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Keyword(1) |
Trouble Ticket |
Keyword(2) |
One stop |
Keyword(3) |
Technical support |
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1st Author's Name |
Masatoshi Ogiwara |
1st Author's Affiliation |
NTT Communications Corporation (NTT Communications) |
2nd Author's Name |
Satoshi Iwasaki |
2nd Author's Affiliation |
NTT Communications Corporation (NTT Communications) |
3rd Author's Name |
Masanao Suda |
3rd Author's Affiliation |
NTT Communications Corporation (NTT Communications) |
4th Author's Name |
Yukoh Kawata |
4th Author's Affiliation |
NTT Communications Corporation (NTT Communications) |
5th Author's Name |
Toshio Nishiyama |
5th Author's Affiliation |
NTT Communications Corporation (NTT Communications) |
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Speaker |
Author-1 |
Date Time |
2006-11-17 10:10:00 |
Presentation Time |
20 minutes |
Registration for |
ICM |
Paper # |
TM2006-47 |
Volume (vol) |
vol.106 |
Number (no) |
no.357 |
Page |
pp.59-64 |
#Pages |
6 |
Date of Issue |
2006-11-09 (TM) |