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Paper Abstract and Keywords
Presentation 2006-11-17 10:10
Designing and Implementation of One Stop Trouble Ticket System
Masatoshi Ogiwara, Satoshi Iwasaki, Masanao Suda, Yukoh Kawata, Toshio Nishiyama (NTT Communications) TM2006-47
Abstract (in Japanese) (See Japanese page) 
(in English) We Designed and Implemented ‘One Stop Trouble Ticket System’ called “OSCAR” for dealing with Trouble Ticket through plural products. We report about Designing and Implementation of “OSCAR”.
Keyword (in Japanese) (See Japanese page) 
(in English) Trouble Ticket / One stop / Technical support / / / / /  
Reference Info. IEICE Tech. Rep., vol. 106, Nov. 2006.
Paper #  
Date of Issue 2006-11-09 (TM) 
ISSN Print edition: ISSN 0913-5685
Copyright
and
reproduction
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
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Conference Information
Committee CQ NS ICM  
Conference Date 2006-11-16 - 2006-11-17 
Place (in Japanese) (See Japanese page) 
Place (in English) Tottori Univ. of Environmental Studies 
Topics (in Japanese) (See Japanese page) 
Topics (in English) Network Quality of Service, Traffic Measurement, etc 
Paper Information
Registration To ICM 
Conference Code 2006-11-CQ-NS-TM 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Designing and Implementation of One Stop Trouble Ticket System 
Sub Title (in English)  
Keyword(1) Trouble Ticket  
Keyword(2) One stop  
Keyword(3) Technical support  
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1st Author's Name Masatoshi Ogiwara  
1st Author's Affiliation NTT Communications Corporation (NTT Communications)
2nd Author's Name Satoshi Iwasaki  
2nd Author's Affiliation NTT Communications Corporation (NTT Communications)
3rd Author's Name Masanao Suda  
3rd Author's Affiliation NTT Communications Corporation (NTT Communications)
4th Author's Name Yukoh Kawata  
4th Author's Affiliation NTT Communications Corporation (NTT Communications)
5th Author's Name Toshio Nishiyama  
5th Author's Affiliation NTT Communications Corporation (NTT Communications)
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Speaker Author-1 
Date Time 2006-11-17 10:10:00 
Presentation Time 20 minutes 
Registration for ICM 
Paper # TM2006-47 
Volume (vol) vol.106 
Number (no) no.357 
Page pp.59-64 
#Pages
Date of Issue 2006-11-09 (TM) 


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