Paper Abstract and Keywords |
Presentation |
2022-05-28 13:00
Correlation analysis of reviewer rating trends and trustworthiness on EC site Ryohei Suzuki, Iifan Tyou, Naoto Kiribuchi, Nami Ashizawa (NTT), Kazutoshi Sasahara (Tokyo Tech) R2022-1 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
E-commerce sites have a system to evaluate the reputation of products by the number of stars and reviews. When purchasing a product, users use this information to consider whether the transaction is trustworthy. However, it is known that reviews and star counts can be manipulated intentionally, so there is a risk in relying on these ratings. Moreover, it is thought that users who refer to reputation also differ in which information they tend to trust. In this paper, we classified the tendency of individual ratings (distribution of stars) into five patterns, and conducted a survey on the relationship between one's own rating pattern and the pattern of ratings one trusts. Based on the results, we propose a review selection requirement for referring to reviews with higher reliability for products with many ratings. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
Trust / Reputation / Review / / / / / |
Reference Info. |
IEICE Tech. Rep., vol. 122, no. 57, R2022-1, pp. 1-6, May 2022. |
Paper # |
R2022-1 |
Date of Issue |
2022-05-21 (R) |
ISSN |
Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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R2022-1 |
Conference Information |
Committee |
R |
Conference Date |
2022-05-28 - 2022-05-28 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Online |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Software Reliability, Reliability General |
Paper Information |
Registration To |
R |
Conference Code |
2022-05-R |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Correlation analysis of reviewer rating trends and trustworthiness on EC site |
Sub Title (in English) |
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Keyword(1) |
Trust |
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Reputation |
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Review |
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1st Author's Name |
Ryohei Suzuki |
1st Author's Affiliation |
NTT Social Informatics Laboratories (NTT) |
2nd Author's Name |
Iifan Tyou |
2nd Author's Affiliation |
NTT Social Informatics Laboratories (NTT) |
3rd Author's Name |
Naoto Kiribuchi |
3rd Author's Affiliation |
NTT Social Informatics Laboratories (NTT) |
4th Author's Name |
Nami Ashizawa |
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NTT Social Informatics Laboratories (NTT) |
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Kazutoshi Sasahara |
5th Author's Affiliation |
Tokyo Institute of technology (Tokyo Tech) |
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Speaker |
Author-1 |
Date Time |
2022-05-28 13:00:00 |
Presentation Time |
25 minutes |
Registration for |
R |
Paper # |
R2022-1 |
Volume (vol) |
vol.122 |
Number (no) |
no.57 |
Page |
pp.1-6 |
#Pages |
6 |
Date of Issue |
2022-05-21 (R) |
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