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Paper Abstract and Keywords
Presentation 2023-03-13 10:25
Estimation method of difficulty of cases and proficiency of persons in charge of cases using amount of work until completion of each case
Akinori Miyamoto, Susumu Ogata, Akira Karasudani (Fujitsu) LOIS2022-45
Abstract (in Japanese) (See Japanese page) 
(in English) The automation of business using information technology is being developed. However, in business that cannot be fully automated, such as nonstandard business, judgments made by persons are still important. Therefore, in addition to automation of business, expectations are growing for technology that improves the proficiency of the person in charge of the business using information technology. In this paper, a new method was proposed to estimate proficiency of persons and difficulty of processing cases by using business processing data. Effectiveness of the method by dividing the cases into groups and modeling a relationship between amout of work and proficiency was verified by simulation that generates item data with features and effort supposing actual business cases.
Keyword (in Japanese) (See Japanese page) 
(in English) proficiency / ability measurement / decision tree / clustering / nonlinear optimization / / /  
Reference Info. IEICE Tech. Rep., vol. 122, no. 423, LOIS2022-45, pp. 5-10, March 2023.
Paper # LOIS2022-45 
Date of Issue 2023-03-06 (LOIS) 
ISSN Online edition: ISSN 2432-6380
Copyright
and
reproduction		 All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF LOIS2022-45

Conference Information
Committee LOIS  
Conference Date 2023-03-13 - 2023-03-14 
Place (in Japanese) (See Japanese page) 
Place (in English)  
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To LOIS 
Conference Code 2023-03-LOIS 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Estimation method of difficulty of cases and proficiency of persons in charge of cases using amount of work until completion of each case 
Sub Title (in English)  
Keyword(1) proficiency  
Keyword(2) ability measurement  
Keyword(3) decision tree  
Keyword(4) clustering  
Keyword(5) nonlinear optimization  
Keyword(6)  
Keyword(7)  
Keyword(8)  
1st Author's Name Akinori Miyamoto  
1st Author's Affiliation Fujitsu Ltd. (Fujitsu)
2nd Author's Name Susumu Ogata  
2nd Author's Affiliation Fujitsu Ltd. (Fujitsu)
3rd Author's Name Akira Karasudani  
3rd Author's Affiliation Fujitsu Ltd. (Fujitsu)
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Speaker Author-1 
Date Time 2023-03-13 10:25:00 
Presentation Time 25 minutes 
Registration for LOIS 
Paper # LOIS2022-45 
Volume (vol) vol.122 
Number (no) no.423 
Page pp.5-10 
#Pages 6 
Date of Issue 2023-03-06 (LOIS) 

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