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Paper Abstract and Keywords
Presentation 2025-03-14 09:50
Proposal of a method for understanding the process status of tasks that span multiple operations using operation logs
Toshiki Kadoya, Ikuko Takagi, Haruo Oishi (NTT) ICM2024-45
Abstract (in Japanese) (See Japanese page) 
(in English) In IT infrastructure construction work, workers perform multitasking tasks using multiple business systems and IT tools. On the other hand, it is expected that the use of operation logs can provide a third-party view of task progress and isolate the cause of problems when they occur, even for operations that cross over systems. However, because operation logs are granular and contain a large amount of useless information, it is difficult to properly map them to task progress. In this proposal, we propose a method to automatically map operation logs to the progress status of complex tasks that are performed while switching between business systems and IT tools via GUI operation, and to visualize the progress status of tasks and problem areas. We evaluated the proposed method on operation logs with multiple work status patterns, and confirmed that the method can correctly grasp the status of workers except for some specific cases.
Keyword (in Japanese) (See Japanese page) 
(in English) Operation Log / Process Status Understanding / Task Progress / Omissions in Operations / / / /  
Reference Info. IEICE Tech. Rep., vol. 124, no. 433, ICM2024-45, pp. 41-46, March 2025.
Paper # ICM2024-45 
Date of Issue 2025-03-06 (ICM) 
ISSN Online edition: ISSN 2432-6380
Copyright
and
reproduction		 All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF ICM2024-45

Conference Information
Committee ICM  
Conference Date 2025-03-13 - 2025-03-14 
Place (in Japanese) (See Japanese page) 
Place (in English) Ishigaki Civic Hall 
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To ICM 
Conference Code 2025-03-ICM 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Proposal of a method for understanding the process status of tasks that span multiple operations using operation logs 
Sub Title (in English)  
Keyword(1) Operation Log  
Keyword(2) Process Status Understanding  
Keyword(3) Task Progress  
Keyword(4) Omissions in Operations  
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1st Author's Name Toshiki Kadoya  
1st Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT)
2nd Author's Name Ikuko Takagi  
2nd Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT)
3rd Author's Name Haruo Oishi  
3rd Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT)
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Speaker Author-1 
Date Time 2025-03-14 09:50:00 
Presentation Time 20 minutes 
Registration for ICM 
Paper # ICM2024-45 
Volume (vol) vol.124 
Number (no) no.433 
Page pp.41-46 
#Pages 6 
Date of Issue 2025-03-06 (ICM) 

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