Paper Abstract and Keywords |
Presentation |
2016-12-17 10:15
Recipients interpretation of Japanese business email communication
-- the situation conjecture expression -- Yuki Hiramatsu (Waseda Univ.) TL2016-42 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
The purpose of this study is to clarify what kind of interpretations are available in Japanese business email communication. The present study puts its focus on the expression which give rise to different interpretations among recipients and between the sender and the recipient. Qualitative research is conducted to examine the awareness of communication participants (i.e. a person as a sender and / or a recipient). The author conducted two surveys of Japanese business email communication. The senders were asked to write email messages and were then later interviewed. The recipients were asked to read the messages written by the senders and were then later interviewed about their awareness. The survey data was analyzed by focusing on functional constituents which were interpreted differently among the recipients and between the senders and recipients. We found that different interpretations arose with “the situation conjecture expression”. The sender wrote the expression to give specific considerations “Hairyo”, while the recipients interpreted it differently. For example, one recipient felt “kindness” while another recipient felt “impoliteness” with the same expression. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
Japanese / In a business setting / Email / Communication / Awareness / Qualitative research / / |
Reference Info. |
IEICE Tech. Rep., vol. 116, no. 368, TL2016-42, pp. 31-36, Dec. 2016. |
Paper # |
TL2016-42 |
Date of Issue |
2016-12-09 (TL) |
ISSN |
Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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TL2016-42 |
Conference Information |
Committee |
TL |
Conference Date |
2016-12-16 - 2016-12-18 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Room 303/304/305, Building #8, Waseda University |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Theme 1: Language and Learning, Theme 2: Co-creation in a place, Emergence of meaning |
Paper Information |
Registration To |
TL |
Conference Code |
2016-12-TL |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Recipients interpretation of Japanese business email communication |
Sub Title (in English) |
the situation conjecture expression |
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Japanese |
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In a business setting |
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Email |
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Communication |
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Awareness |
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Qualitative research |
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Yuki Hiramatsu |
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Waseda University (Waseda Univ.) |
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Speaker |
Author-1 |
Date Time |
2016-12-17 10:15:00 |
Presentation Time |
30 minutes |
Registration for |
TL |
Paper # |
TL2016-42 |
Volume (vol) |
vol.116 |
Number (no) |
no.368 |
Page |
pp.31-36 |
#Pages |
6 |
Date of Issue |
2016-12-09 (TL) |
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