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All Technical Committee Conferences (Searched in: All Years)
| Committee | Date Time | Place | Paper Title / Authors | Abstract | Paper # | |
| QIT (2nd) |
2021-05-24 13:30 |
Online | Online | [Poster Presentation]
Designing microwave antenna for the optically detected magnetic resonance in NV centers toward biological applications Keisuke Oshimi (Osaka City Univ./Okayama Univ.), Yushi Nishimura, Eiji Shikoh, Yuka Takezawa, Eriko Kage-Nakadai (Osaka City Univ.), Masazumi Fujiwara (Osaka City Univ./Okayama Univ.), Yoshio Teki (Osaka City Univ.) |
It has been reported that using fluorescent nanodiamonds (NDs) with nitrogen vacancy (NV) centers enables to obtain vari... [more] | |
| NLC, IPSJ-ICS | 2019-06-21 13:10 |
Hiroshima | Hiroshima University of Economics (Tatemachi Campus) | Flowchart creation from call center pseudo-interactive data using tabulation technology Masaki Murata, Yutaro Mori (Tottori Univ.), Kazuhito Koyama (DATT JAPAN Inc.)  NLC2019-1 |
In this research, we proposed a method of creating a flowchart that is useful for application to chat bots by using info... [more] | NLC2019-1 pp.1-6 |
| EA, SIP, SP | 2019-03-15 10:50 |
Nagasaki | i+Land nagasaki (Nagasaki-shi) | Likability Estimation Model Training of Call-center Agents Based on Annotators' Skills Hosana Kamiyama, Atsushi Ando, Ryo Masumura, Satoshi Kobashikawa, Yushi Aono (NTT) EA2018-132 SIP2018-138 SP2018-94 |
This paper proposes a new technique for estimating the likability of call-center agents. Most techniques of likability ... [more] |
EA2018-132 SIP2018-138 SP2018-94 pp.197-202 |
| NLC, IPSJ-IFAT | 2019-02-07 14:45 |
Kyoto | Ryukoku University Omiya Campus | Call Scene Segmentation based on Neural Networks with Conversational Contexts Ryo Masumura, Tomohiro Tanaka, Atsushi Ando, Hosana Kamiyama, Takanobu Oba, Yushi Aono (NTT) NLC2018-39 |
Call scene segmentation that automatically splits contact center dialogues into several call scenes is useful for constr... [more] | NLC2018-39 pp.21-26 |
| NLC, IPSJ-IFAT | 2019-02-07 15:30 |
Kyoto | Ryukoku University Omiya Campus | [Invited Talk]
ForeSight Voice Mining, a voice mining system for contact centers Kazuhiro Arai (NTT-TX) NLC2018-40 |
This paper describes ForeSight Voice Mining that NTT TechnoCross Corp. provides for contact centers. ForeSight Voice Min... [more] | NLC2018-40 pp.27-32 |
| NC, MBE (Joint) |
2018-10-20 15:05 |
Miyagi | Tohoku Univ. | Analysis of heart rate variability time series data for finding the influence of work quality for call center agents Tomohiro Obara, Gen Hattori, Umata Ichiro (KDDI Research), Junichi Koizumi (OUJ/YNU) MBE2018-35 |
Nowadays the impact of mental load on work has been attracting public attention, and stress checks are required in work ... [more] | MBE2018-35 pp.43-46 |
| MWP, OPE, EMT, MW, EST, IEE-EMT [detail] | 2017-07-20 13:55 |
Hokkaido | Obihiro Chamber of Commerce and Industry | EMT2017-16 MW2017-41 OPE2017-21 EST2017-18 MWP2017-18 |
Since the finite-difference time-domain (FDTD) method is an explicit scheme, a time step size ($Delta{t}$) is restricted... [more] | EMT2017-16 MW2017-41 OPE2017-21 EST2017-18 MWP2017-18 pp.55-60 |
| ICTSSL | 2017-07-14 10:50 |
Kagawa | Kagawa Univ. | A Proposal for Disaster Adult Victims Care by Portable Emergency Call Service
-- Provision to the Designated Temporary Housing System in Mashiki Town at 2016 Kumamoto Earthquake -- Yasuhiro Komatsubara (SECOM) ICTSSL2017-26 |
The designated temporary housings were provided in the Great East Japan Earthquake. The temporary housing system is priv... [more] | ICTSSL2017-26 pp.51-54 |
| NS, IN (Joint) |
2016-03-04 14:45 |
Miyazaki | Phoenix Seagaia Resort | A study on dinamically scalable call control server on distributed middleware
-- NetroSphere: Towards the Transformation of Carrier Networks -- Kenji Abe, Takuma Takase, Masahiro Kubo (NTT) NS2015-252 |
The contact center using Web technology has gradually appeared. As a typical example, there is a click to dial contact c... [more] | NS2015-252 pp.489-492 |
| NS, IN (Joint) |
2012-03-08 10:30 |
Miyazaki | Miyazaki Seagia | Performance Analysis of Call Centers with Interactive Voice Response and Redial Customers: An Approach by Retrial Queues Kosuke Hashizume, Phung Duc Tuan, Shoji Kasahara, Yutaka Takahashi (Kyoto Univ.) NS2011-198 |
Recently, call centers are important from a customer service point of view because they have a significant impact on cus... [more] | NS2011-198 pp.107-112 |
| PRMU, SP | 2012-02-10 16:30 |
Miyagi | Telephony Speech Phrasing based on Breath Event Detection Takashi Fukuda, Osamu Ichikawa, Masafumi Nishimura (IBM Japan) PRMU2011-238 SP2011-153 |
In the ASR technology for call center conversations, the system usually divides an input signal into separate utterances... [more] | PRMU2011-238 SP2011-153 pp.243-248 |
|
| ICM, LOIS (Joint) |
2009-01-22 14:25 |
Yamaguchi | Kaikyo Messe Shimonoseki | Study of Traffic Congestion Control Cooperation between Networks Hideaki Horigome, Toshihiko Inoue (NTT Network) ICM2008-50 |
A Traffic Control System using a control center is proposed for a network. However, some networks are managed by network... [more] | ICM2008-50 pp.1-5 |
| WIT | 2008-03-23 13:55 |
Fukuoka | Kitakyushu Science and Research Park | Development and Evaluation of Pointing Support Method using Recursive Screen Partitioning for Physically Disabled Persons Hikaru Endo, Hisayoshi Ito, Kenzo Itoh (Iwate Pref. Univ.) WIT2007-103 |
Currently, there are various devices and methods to enable physically disabled persons (e.g. a person with cerebral pals... [more] | WIT2007-103 pp.73-78 |
| LOIS | 2008-03-07 14:00 |
Tokyo | Kikai-Shinko-Kaikan Bldg.(pending) | A Call Center Assessment System Using Recorded Voice Calls Sachiko Onodera, Hideki Yamanaka, Isao Namba (Fujitsu Labs,) OIS2007-99 |
As the call center outsourcing business expands, outsourcers are facing the difficulty and the large cost of analyzing t... [more] | OIS2007-99 pp.11-16 |
| OME | 2007-11-09 14:25 |
Niigata | Niigata Univ. | Electrically Tuning of Laser Action in One-dimensionally Ordered Holographic Polymer Dispersed Liquid Crystal Kyoji Yagi, Masayoshi Ojima, Yuichi Kawahira, Akihiko Fujii, Masanori Ozaki (Osaka Univ.) OME2007-52 |
Dye-doped holographic polymer dispersed liquid crystal (HPDLC) with a one-dimensional periodic structure was fabricated ... [more] | OME2007-52 pp.23-26 |
| SWIM | 2006-05-30 14:45 |
Tokyo | A Trial for UML Description of Local Government Models Shingo Ieda (NTT Communications), Takeshi Furuhashi (Nagoya Univ.) |
The Great Merger of the Heisei Era has completed in March, 2006. Local Governments have been working on redevelopment a... [more] | SWIM2006-3 pp.13-18 |
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